1
Open live chat
First send a message with general questions; answer in 1 minute
644JILI Support's 4 quick facts
Short answers, big benefits
4.9/5
Average rating, user's feedback-based
9,811
Total reviews, with Bangladeshi users' feedback
4.2M+
Active users, regularly logging into the app
99.1%
Uptime, so page load delays are small
How to use 644JILI Contact
Reach support in 3 steps
2
Check the times
Based on Dhaka time, see morning, afternoon, and night support separately
3
Open the app
Log in from the 644JILI App to open the help panel
4
Verify the solution
If the answer matches, you can follow up again in the same thread
Contact schedule and response
Support available in 4 time blocks
| Time | Channel | Average response | Note |
|---|---|---|---|
| 06:0010:00 | Live chat | 2 minutes | Quick replies to morning questions |
| 10:0015:00 | Help Center | 5 minutes | Account and login issues here easily |
| 15:0020:00 | In-app support | 3 minutes | Questions about bKash, Nagad, Rocket come more often at this time |
| 20:0024:00 | Follow-up team | 4 minutes | Dhaka and Chattogram users usually write more at this time |
644JILI Help's 3 backup channels
If chat doesn't open, there's another path
Message thread
You can write the same question 23 times; the old answer will also be included
Help Center
Common questions, login steps, and app setup on one page
Account assistance
Need help viewing wallet, balance, and payment status
Many Dhaka users prefer bKash; you can also ask easily with Nagad and Rocket
More help, faster solutions
Check the internal guides
Login issue
If password is incorrect FAQ page See
App setup
Even on light phones 644JILI App Opens quickly
New user
First 5 minutes Getting started guide Will be needed
What users say
4 quick experiences, straight talk
"I was stuck with login but got an answer in 3 minutes"
Arif, Dhaka
"I received clear instructions on bKash, fewer hassles"
Nusrat, Chattogram
"Help center small, but easy to find"
Sabina, Sylhet
"Opening the app and sending a question feels very easy"
Mehedi, Rajshahi
Enter 644JILI App and support now
With one account everything will be faster
Register Log inAs the first step Join page And Wallet information See